Between stays
Full turnover
Departure to arrival: clean throughout, beds remade, floors done, bathrooms reset and the property checked against the listing promise.
Airbnb & short-stay changeovers
Airbnb & Short-Stay Turnover Cleaning
Between a 10am departure and a 3pm arrival there is one window. We clean short-stay properties across the Gold Coast against a fixed checklist — presented, restocked and ready for the next guest.
Back-to-back changeoversFixed checklist every stayIssues reported before arrival
Direct Answer
Yes — short-stay turnover cleaning is scheduled around your departure and arrival times, run against a fixed room-by-room checklist, and includes restocking against the list your listing promises. Back-to-back changeovers are planned when the booking is made, and anything that needs attention is reported before the next guest walks in.
Short-stay cleaning is different from regular house cleaning because of the clock. A guest leaves in the morning, the next one arrives that afternoon, and the property has to look exactly like the listing photos in between. The work has to be repeatable — the same rooms, the same order, the same finish — because guests notice the one thing that was skipped.
That is why the checklist is fixed rather than improvised. Kitchens are cleared, cleaned and reset. Bathrooms are scrubbed and restocked. Beds are stripped and remade. Floors are done throughout, bins are emptied, and the property is walked through against the listing's promises — the amenities, the consumables, the details guests write reviews about.
Owners and managers who run several properties get the biggest benefit: one schedule, one checklist and one point of contact, so the standard does not change depending on which changeover it is. Anything unusual — a broken fitting, a stain, something a guest has damaged — is reported as it is found rather than waiting for a review to mention it.
The service
What a turnover covers
Direct answer: the full property reset between guests, restocking against your list, and a report on anything that needs attention before the next arrival.
During stays
Mid-stay clean
A maintenance visit during a longer booking so the property stays presented instead of waiting until the guests leave.
Every visit
Restock and reset
Consumables checked and topped up against your list, bins emptied, and anything running low flagged before the next arrival.
Back-to-back bookings
Same-day departures and arrivals are the pressure point in short stays. The window is planned when the booking is made rather than left to the morning.
Owners who live elsewhere
If you are not local, the turnover is your eyes on the property. Issues are reported as they appear instead of surfacing in a review.
Property managers
Several listings run from one schedule with one checklist, so the standard does not change depending on which team member turns up.
Listings that are judged on photos
Presentation has to match the listing photos. Kitchens, bathrooms and beds are reset so the property looks the way it was advertised.
Scope
What the service covers — and what it does not
Direct answer: cleaning, presentation, beds and restocking are included. Linen laundering, repairs and property services such as pools or gardens sit outside the turnover.
Included every turnover
- Kitchen cleared, cleaned and reset for the next guest
- Bathrooms scrubbed, towels replaced and amenities restocked
- Beds stripped and remade, living areas tidied and dusted
- Floors vacuumed and mopped throughout, including entry and balconies where used
- Bins emptied and consumables checked against your list
- A walk-through of the property with anything unusual reported to you
Not included
- Linen laundering unless it has been arranged as part of the service
- Repairs, maintenance or replacement of damaged items
- Pool, spa or garden care
- Resident rubbish that is not part of the property's turnover
- Anything your listing promises but the scope does not include — tell us up front so it can be quoted
Tell us what your listing promises — linen, consumables, the details guests expect — and we will build the checklist around it so nothing is assumed.
Have a changeover window to fill?
Send the address, your usual departure and arrival times and how many properties you run — we will confirm what is possible around your calendar.
How it works
From setup to every changeover
Step 01
Set up the property
Address, access method, consumables list and your turnover rules are agreed once, then applied to every booking.
Step 02
Share your calendar
Departure and arrival times drive the schedule. Back-to-back days are planned in advance rather than fitted around them.
Step 03
Clean, reset, report
The checklist runs, the property is presented, and anything that needs attention is sent through before the next guest arrives.
House Cleaning
The residential clean the turnover checklist is built from.
Apartment Cleaning
For apartments and units used as short stays.
Pest Control
Treatment between stays if activity turns up in a listing.
Deep Cleaning
A full reset when a property needs more than a turnover.
Cleaning Prices Guide
How cleaning work is priced across the Gold Coast.
Office Cleaning
Scheduled cleaning for the commercial side of a portfolio.
Short-stay turnover — frequently asked questions
Practical answers for Gold Coast hosts and property managers running Airbnb and short-stay listings.
How quickly can you turn a short-stay property around?
Changeovers are scheduled against the departure and arrival times you give us. Back-to-back days are planned when the booking is made, and if the gap is tight we tell you straight away what is achievable.
Do you restock consumables?
Yes. We work from a consumables list agreed when the service starts — toilet paper, soap, coffee, tea and anything else your listing promises — check levels each visit and tell you what needs topping up before the next arrival.
Do you handle linen and beds?
Beds are stripped and remade with the linen you leave on site. If linen needs laundering or replacing between stays, tell us how you run the property and we will work it into the turnover checklist.
Can you clean mid-stay?
Yes. Longer bookings can include a maintenance visit so the property stays presented rather than waiting until departure. We agree access and timing with you first.
Do you look after multiple properties?
Yes. Owners and property managers running several listings get one schedule and one point of contact, with the same checklist across every property so standards do not drift.
Do you report maintenance issues?
Yes. Anything that looks wrong during the turnover — a broken fitting, a stain needing treatment, guest damage — is reported before the next arrival rather than surfacing in a review.
A changeover coming up?
Send the property address, your departure and arrival times and what your listing promises — we will confirm the turnover schedule and scope across the Gold Coast, from Coomera to Palm Beach.